LALI Services – Terms & Conditions

Last Updated: July 2026

1. Acceptance of these Terms

By accessing this website or purchasing any product or service from LALI Services (“we”, “us”, “our”), you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use this website.

2. Products and Services

LALI Services provides digital educational resources, including but not limited to eBooks, downloadable teaching materials, assessments and subscription-based content.

All product descriptions, pricing and availability are subject to change without notice.

3. Orders and Payment

All prices are shown in Australian Dollars (AUD) unless otherwise stated.

Payment must be received in full before access to digital products or member content is granted.

We reserve the right to refuse or cancel any order where fraud, unauthorised payment or misuse is suspected.

4. Digital Downloads

Following successful payment, customers will receive access to purchased digital products through the website and/or via email.

Customers are responsible for ensuring they provide a valid email address and maintain access to their customer account.

If you experience difficulty accessing your purchase, please contact us and we will assist as soon as reasonably possible.

5. Licence of Use

When you purchase a digital product, you are purchasing a non-exclusive, non-transferable licence to use that product.

Unless expressly stated otherwise, you may:

• download the product for your own personal or classroom use;

• print copies for use within your own classroom or educational setting.

You may not:

• share files with others outside your own organisation or classroom;

• upload products to websites, cloud storage, social media or file-sharing services where others can access them;

• resell, sublicense or redistribute any product;

• modify and sell any part of our products as your own.

All intellectual property remains the property of LALI Services.

6. Copyright

All website content, downloadable resources, graphics, logos, text and educational materials are protected by Australian copyright law.

Unauthorised copying, distribution or commercial use may result in legal action.

7. Memberships and Subscriber Content

Where products or resources are provided through a subscription or member account:

• access is limited to the registered account holder;

• login credentials must not be shared;

• we may suspend or terminate access where misuse or unauthorised sharing is detected.

8. Pricing

We make every effort to ensure pricing is accurate.

If a genuine pricing error occurs, we reserve the right to cancel the order and provide a full refund.

9. Refunds

Because our products are digital and become immediately accessible after purchase, we generally do not offer refunds for change of mind.

However, nothing in these Terms excludes or limits your rights under the Australian Consumer Law.

If a product is defective, not as described, or fails to meet consumer guarantees under Australian law, you may be entitled to a repair, replacement or refund.

10. Website Availability

We aim to keep the website available at all times.

However, we do not guarantee uninterrupted access and may temporarily suspend the website for maintenance, updates or technical issues beyond our control.

11. Accuracy of Information

While we take reasonable care to ensure our educational materials are accurate, they are provided for general educational purposes only.

Users should exercise their own professional judgement when using our resources.

12. Limitation of Liability

To the maximum extent permitted by law, LALI Services is not liable for any indirect, incidental or consequential loss arising from the use of this website or our products.

Where liability cannot be excluded under Australian Consumer Law, our liability is limited to the remedies required by law.

13. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you consent to the collection and use of your personal information as described in our Privacy Policy.

14. Changes to these Terms

We may update these Terms & Conditions from time to time.

The current version will always be published on this website.

15. Governing Law

These Terms are governed by the laws of Western Australia and the Commonwealth of Australia.

Any disputes arising under these Terms will be subject to the jurisdiction of the courts of Western Australia.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us through the Contact page on this website.